In an effort to make our numbering system more consistent, we will be updating our Order Numbers to more clearly reflect what product you are ordering. This method of number will make it easy to understand exactly what the part is.
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Product lines that will see new Order Numbers include DuraTech, DuraPlus, DuraPlus HTC, DVL, DuraBlack, PelletVent, PelletVent Multi-Fuel, DuraLiner, and Ventinox.
>Product lines that will maintain their current Order Numbers include PelletVent Pro, Dura Flex, DirectVent Pro, Type B Gas Vent, and FasNSeal
UPC Codes will not be affected by this change.
We have set up a change schedule (below) to allow customers a chance to learn the New Order Numbers:
November 2012: Customers notified of change and cross referenced provided to customers.
Effective January 1, 2013: New Order Numbers will be in place. Customers will be able to order utilizing the Current (old) Order Number or the New Order Number. Please take the time to learn the New Order Numbers prior to May 1st, since all Current (old) Order Numbers will be obsolete at that time. Cross reference sheets will continue to be available.
January 2013: New DuraVent Catalog published with New Order Numbers and Stock Numbers. Cross reference is available on website and by pdf listing all New Numbers (Order and Stock/SAP) with a cross reference to all the Old Numbers (Order and Stock).
Effective May 1, 2013: Current (old) Order Numbers will be obsolete. Customers will order utilizing the New Order Numbers or the 9-digit numbers. Cross reference sheets will continue to be available.
If you have any questions, please do not hesitate to contact Customer Service 800-835-5529 or CustomerService@duravent.com.