M&G DuraVent would like to announce the promotion of Kimberly Austin from Customer Service Representative to Technical Support Representative. Kimberly has been with the company since August 2, 2010 and has shown enthusiasm and passion for learning about this industry.
"Kim was a team player in the Customer Service department: well organized, dedicated and always followed through. She is sharp, articulate and always provides an excellent service to customers. There's always that personal touch to anything that she's working on. She will be missed in the CS Dept but she's not out of reach." -Grace Dunnett, M&G DuraVent Customer Service Manager.
"We are very happy to have Kim join us here in the R&D department as our Technical Service Representative. Kim's previous manufacturing experience, coupled with time spent in our own Customer Service Department, make her a great fit for the new Technical Service Department. Kim came ready to take calls and has proven to be a quick study. We look forward to Kim's help with the ever increasing volume of customer calls and product inquiries." -Nick Bruce, Technical Service Manager.