M&G DuraVent is proud to announce the promotion of two hard working and deserving employees.
New Western Regional Sales Manager
Dale Menges has been promoted from Technical Service and Training to Western Regional Sales Manager. He will be responsible for the distribution sales activity for DuraVent and Security Chimneys in the states of CA, OR, WA, AK, HI, UT, ID, NV, AZ and NM. Dale has worked 18 years for DuraVent and has earned this opportunity. His product knowledge and experience with customers gives DuraVent great confidence that Dale will be a big success as a Regional Sales Manager. Dale will be centrally located in DuraVent’s Vacaville Office.
New Technical Service Manager
Nick Bruce has been promoted from Product Manager to Technical Service Manager. Nick has 25 years experience in DuraVent's industry and his knowledge of DuraVent products (both past and current) and applications is second to none. Nick will bring great focus and a customer service approach to the work ahead.
"It's more than just tech calls. Often a customer sees Technical Service as the voice and face of the company. At DuraVent, we see an opportunity to better integrate our technical content online: working with marketing on product installation videos, creating rendered CAD product videos, creating picture based installation instructions, developing product configuration tools, a new online tech forum, etc. Some of this work can already be seen on our website." -Matt Bertler, M&G DuraVent's Director of R&D.
Continue to visit DuraVent's website to see the latest online technical content that will improve customer experience and assist with any questions customer's may have.